Privacy Policy

Introduction

endodaddim ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website endodaddim.com or use our services.

Please read this policy carefully. By using our website or services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect information about you in various ways:

• Personal Data: Name, email address, postal address, and other information you voluntarily provide when filling out forms or contacting us.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
• Cookies and Tracking: We use cookies and similar technologies to collect information about your browsing activities. See our Cookies Policy for details.

How We Use Your Information

We use the information we collect for various purposes:

• To provide, operate, and maintain our services
• To process and fulfill equipment rental or purchase requests
• To respond to your enquiries and provide customer support
• To send administrative information, such as booking confirmations
• To improve our website and services based on usage patterns
• To comply with legal obligations

Legal Basis for Processing

Under UK and EU data protection laws, we process your personal data based on the following legal grounds:

• Contract: Processing necessary to fulfill our contractual obligations to you
• Consent: Where you have given explicit consent for specific processing
• Legitimate Interests: Processing necessary for our legitimate business interests, provided these do not override your rights
• Legal Obligation: Processing required to comply with applicable laws

Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers who assist in operating our business (delivery couriers, payment processors)
• Professional advisers (accountants, lawyers) when necessary
• Law enforcement or regulatory authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, customer records are retained for seven years after the last transaction.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

International Transfers

Your information may be transferred to and processed in countries outside the UK. When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Address: Unit 14, Hackney Studios, 42 Mare Street, London E8 4RP, United Kingdom